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How to Contact WordPress Support (Complete Beginner's Guide)

Find out how to Contact WordPress Help (Full Newbie’s Information)


Have you ever ever run into an issue in your WordPress web site and are uncertain the place to show for assist? Don’t fear, you’re not alone!

WordPress is a robust platform, however even for novices, issues can typically go unsuitable. That is the place you want somebody to information you or enable you troubleshoot points in your web site.

WordPress doesn’t provide direct help to its customers. However throughout our 16+ years of utilizing the platform, now we have found one of the best methods to get assist for WordPress issues. These embody help boards, on-line communities, internet hosting suppliers, and extra.

On this information, we’ll present you find out how to contact WordPress help.

When Would possibly You Must Contact WordPress Help?

Whereas WordPress is extremely user-friendly and powers greater than 43% of the web sites on the web, there may be instances whenever you hit a roadblock and don’t know what to do subsequent.

For instance, you may want help when plugins conflict with one another or together with your theme, inflicting sudden habits in your web site. This might result in something from damaged layouts to malfunctioning types.

In case you are making modifications to your theme’s code to personalize your web site’s design, you then may run into WordPress errors or unintended visible results. To repair this subject, you may have to contact a help staff for assist.

Alternatively, making updates to the core WordPress software program may cause compatibility issues together with your plugins or theme. This may result in options malfunctioning or your web site displaying incorrectly.

Equally, in the event you suspect your web site has been hacked or is weak to safety threats, then looking for assist from a WordPress skilled is tremendous vital.

Why Doesn’t WordPress Provide Help Companies?

Once you consider help, the very first thing that involves thoughts might be speaking to a buyer help agent by way of stay chat or e mail.

Nonetheless, with WordPress, you don’t get a direct help choice. There isn’t a WordPress.org e mail help or an official WordPress cellphone quantity.

That’s as a result of WordPress is 100% free and open-source software program. Which means that it’s free software program developed by individuals all around the world. Briefly, they don’t have the assets wanted to employees a devoted help staff.

As a substitute, WordPress.org depends on its neighborhood for help. They’ve a discussion board system the place customers can ask questions and get assist from different customers and skilled volunteers.

Observe that there’s a distinction between WordPress.org and WordPress.com. You’re going to get buyer help by way of stay chat and e mail within the paid plans on WordPress.com. However after we talk about WordPress, we imply WordPress.org.

That mentioned, there are other ways to contact WordPress help. You may click on the hyperlinks beneath to leap forward to any part:

1. Get Free Help From WordPress Boards and Communities

The most effective half about utilizing WordPress is that there are tons of free assets out there that will help you troubleshoot your points or reply any queries.

To begin, you may go to the WordPress.org discussion board, the place you’ll discover boards devoted to particular WordPress options, plugins, and themes.

For instance, you may view submit questions on putting in WordPress or fixing WordPress.

WordPress forum

Moreover the official discussion board, there are different platforms as nicely the place you may attain out for assist and help.

For example, you may be part of WPBeginner’s Fb group, which has over 98,000 members. Merely submit your questions within the group, and different WordPress lovers and specialists will reply to your question. Or you may seek for current conversations across the similar subject to seek out options.

WPBeginner Facebook group

2. WordPress Documentation, Blogs, and Different Sources

One other method you may get WordPress help is thru totally different WordPress documentation, tutorials, and guides on blogs or different free assets.

To begin, you may view the documentation part on the WordPress.org web site. There, you could find tutorials on find out how to get began and use WordPress.

You’ll additionally discover technical guides and documentation on sustaining your web site. These are good beginning factors for getting fundamental help and troubleshooting WordPress by yourself without having technical experience.

WordPress documentation

Aside from that, there are lots of WordPress blogs you may observe to get help. For example, you may observe WPBeginner, as we’re the most important free WordPress useful resource website for novices.

Based in 2009 by Syed Balkhi, our objective is to offer useful tutorials on WordPress for small enterprise homeowners, bloggers, and non-techy WordPress customers.

You may observe our tutorials and guides to find out about WordPress and get help.

WPBeginner home page

Except for written textual content, you may as well watch movies on our YouTube channel to repair points in your website or add a brand new function. There are literally thousands of movies you may simply study from.

Lastly, now we have a bunch of free video tutorials on our personal web site. Right here, we cowl every part from putting in WordPress to troubleshooting points and being profitable out of your web site.

3. Attain Out to WordPress Internet hosting and Plugin Help

Whereas there are unbelievable free assets out there, typically you may want a extra customized method. Fortunately, there are many free and paid help choices provided by your website hosting service and theme and plugin builders.

For example, many WordPress internet hosting corporations provide fundamental help as a part of their internet hosting plans. It’s finest to verify together with your supplier to see what sort of help they provide.

If we have a look at Bluehost, which is an official WordPress internet hosting associate, then they provide 24/7 stay chat help and cellphone help, together with an in depth data base for written documentation.

Bluehost support options

Equally, some theme and plugin builders provide premium help for his or her merchandise. These sometimes contain direct e mail entry, ticket programs, or stay chat with their help staff.

Relying in your pricing plan, you’ll get normal help or precedence help.

Right here’s how All in One website positioning (AIOSEO) provides help to their prospects. You may open a help ticket to resolve technical points or ask fundamental questions via a kind.

AIOSEO support options

4. Rent a WordPress Upkeep & Help Company

All the choices now we have mentioned up to now may be tremendous useful in the event you run into the occasional drawback. However if you’re on the lookout for around-the-clock technical help for WordPress, then it is likely to be time to rent a upkeep and help company.

Web site upkeep providers handle your WordPress website for you. This contains caring for backups, updates, safety, and web site edits. When you’re simply beginning out, then they will set up WordPress and design the web site for you as nicely.

The most effective help businesses you may rent in the present day is WPBeginner Professional Upkeep Companies. We now have over 16+ years of expertise and have helped over 100,000 customers, so your web site is in secure fingers.

WPBeginner Pro Maintenance Services

Our staff of specialists will deal with every part wanted to take care of your WordPress website or eCommerce retailer. This contains every part from making cloud backups to protecting core recordsdata, plugins, and themes up to date and scanning your website for safety threats.

Moreover that, you get 24/7 help, so in the event you run into any hassle or encounter a problem, our staff is all the time out there to assist.

Aside from fundamental upkeep, there are different WPBeginner Professional Companies you may as well use. For example, we are able to restore hacked websites, optimize your website for velocity, design a completely customized web site, and assist out with search engine marketing (website positioning) to spice up natural visitors.

You may undergo our full record of one of the best WordPress help businesses for extra choices.

FAQs About WordPress Help

What’s the WordPress cellphone quantity?

WordPress.org doesn’t provide cellphone help to its customers. As a substitute, you should use the free WordPress.org boards, ask for assist out of your internet hosting supplier, or rent a WordPress help company.

Does WordPress.org have e mail help?

WordPress.org doesn’t have e mail help, however you may usually get e mail or ticketing help from plugin builders. There are additionally help choices from internet hosting suppliers and WordPress upkeep businesses.

We hope this text helped you learn to contact WordPress help. You may additionally need to see our information on essential WordPress upkeep duties to carry out usually and one of the best stay chat software program for small companies.

When you preferred this text, then please subscribe to our YouTube Channel for WordPress video tutorials. You can too discover us on Twitter and Fb.

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